A Safety Mindset is Not Optional In my virtual and live safety speeches, I often remind audiences that safety protocols are sometimes viewed as an option when workers are tired, stressed or in a hurry. In order to remain steadfast during times of unexpected change or mental and physical overwhelm, training teams to remain…
What does it mean to be “accountable?” As a safety and accountability motivational speaker, I know that my audiences, virtual or in-person, understand “safety” but I am often asked about the accountability part. We all know about accountability, but how it is measured? It is one of my favorite topics to cover in my talks…
Change is Everywhere, But Nothing Has Changed About Staying Safe As a virtual safety change management speaker, I know that in these uncertain times, nothing is more important than staying safe on the job. Unfortunately, because of stretched resources, layoffs and communications in the “new normal,” staying safe is harder than ever. I’m not…
Customer Service Opportunities Win Customers for Life As a motivational customer service speaker, I’ve based keynote speeches on important lessons I first learned in the insurance and financial services industry, and later as a co-owner of an international export company. Customer service means we must always be prepared to go above and beyond the…
What Do You Ask of Others That You Don’t Demand of Yourself? As a keynote speaker on leadership and accountability, I have found that in terms of all the issues causing C-level executives to struggle, far and away, “accountability” is their biggest challenge. Leadership cannot survive without accountability in their organizations. Business writer Shannon…
Sweeping Changes Come to Healthcare in 2020: Is Your Practice Ready? In my role as a healthcare change management speaker, I often speak about how the year 2020 foreshadows an acceleration of change to many group practices. I am particularly interested in the ACOs, or accountable care organizations. In the strictest definition, “ACOs are groups…
Where Will Your Organization Find Its Future Leaders? As a motivational leadership keynote speaker, I often field questions from attendees as to how they can identify new leaders. Oftentimes I will answer, “How about the person standing next to you?” The conversation may sometimes end at that point, or the person next to the…
Engaging the Younger Workforce about Safety is a Life Changer As a motivational safety and team engagement speaker with a passion for speaking to the younger workforce, I have always admired the following quote by Coach Tony Dungy: “I enjoy talking to young people, and talking to people about helping young people. That part is…
What Does it Take to Lead Organizations Through Change? Do you have what it takes to lead your organization through change? As a leadership and change management speaker, I ask executive leaders if they have the determination and the vision to lead their organizations through change. Why Vision? “Demanding” that organizations respond to the challenges…
It is Not Enough to Lead, Be Accountable In my keynote talks as a speaker on leadership and accountability, I have found that while nearly everyone wants to lead, relatively few understand that to lead is to also be accountable. Accountability – or the lack of it – has become a major problem in…