Scott Burrows, Motivational Speaker on Resilience and Grit

In Sales, Some Things Change; Resilience Doesn’t   As a motivational speaker on resilience and grit, I know that of the many qualities a salesperson needs, resilience – and the daily grit to remain resilient – are never mentioned enough. Perhaps it’s because resilience, the skill of being flexible, isn’t thought of as being cool.…

Scott Burrows, Inspirational Customer Service Speaker

Customer Service Opportunities Win Customers for Life   As a motivational customer service speaker, I’ve based keynote speeches on important lessons I first learned in the insurance and financial services industry, and later as a co-owner of an international export company. Customer service means we must always be prepared to go above and beyond the…

Scott Burrows, Motivational Insurance and Financial Services Speaker

The Changing Landscape for Insurance & Financial Services   As a former insurance and financial adviser, I know much has changed in the past few years in the insurance and financial industry. Customers are more sophisticated and they want to be seen as people, not numbers. Roi Agababa, the CEO of Novidea, a major brokerage…

Scott Burrows, Motivational Speaker on Overcoming Challenges

Are Meeting Planners Determined to Overcome a “Rosy” Outlook?   As a motivational speaker on overcoming challenges, it may be counter-intuitive for me to ask clients in the meeting planning industry if they are determined to ‘overcome’ the rosy market outlook for 2020. Yes, but… Most industry surveys for 2020 seem to be optimistic enough.…

Scott Burrows, Pharmaceutical Sales Motivational & Marketing Speaker

The 2020 Changes are Here, Are You Ready? As I frequently speak to groups in the pharmaceutical industry about the sales and marketing outlook for 2020 and beyond, a question I frequently ask attendees is if they have the determination to meet the challenges and the vision to see themselves as being successful. On top…

Scott Burrows, Leadership & Change Management Speaker

What Does it Take to Lead Organizations Through Change? Do you have what it takes to lead your organization through change? As a leadership and change management speaker, I ask executive leaders if they have the determination and the vision to lead their organizations through change. Why Vision? “Demanding” that organizations respond to the challenges…

Scott Burrows, Inspirational Healthcare Speaker on Changes in the Nursing Profession

Who Needs to Care for the Caregiver? You. Me. All of Us.   Delivering motivational keynote addresses to the healthcare industry on managing change in the nursing profession, I am struck not only by the enormous changes sweeping across the broad nursing landscape, but by the renewed awareness of caregivers as people. The new generation…

Scott Burrows, Inspirational Speaker on Adapting, Reinventing and Flexibility

The Challenge of Buggy-Whips, Slide Rules, VCRs, and Caramel Macchiatos   In delivering motivational keynotes on adapting, reinventing, and the flexibility needed in the modern organization, it is important to illustrate what happens when companies fail to change. Unless a business – or industry – is determined to change, it may cling to an old…